Standard Miether Making the online buying process completely tailored and relevant to each customer

Standard Locknut and Miether Bearing Products (“Standard Miether”), manufacturers of specialty bearing housings, seals and accessories, and Helioz Technologies published Standard Miether’s online product catalog.

When it comes to specialty bearing housings, seals, and accessories, Standard Miether has been leading the industry in quality and value for over 75 years. Their products are manufactured at their Westfield, Indiana USA manufacturing facility with one goal in mind: Maximizing bearing investment and minimizing costly downtime.

Standard Miether collaborated with Helioz Technolgoies to develop a vision for a seamless customer experience for their online store. This resulted in an online buying process completely tailored and relevant to each customer, connecting their digital presence to their real-world interactions with customers.

Seamlessly integrated with their website, the Helioz Technologies team integrated all Standard Miether product information into an online product catalog that makes it possible to access online pricing for the products, product availability, request a quote (on multiple products), view technical information and much more. Additional product information can be added at any time.

Visitors to Standard Miether’s online product catalog first select the product line, in this case choosing Pillow Blocks. Once at the product category, additional options are displayed, with website “bread crumbs” available to assist in catalog navigation.

With Helioz’ Product Catalog intelligent search functions, Standard Miether’s customers can easily find the products that meet their design requirements, thus streamlining the product selection and purchase process.

Standard Mieither and its customers have reported that the new product catalog is a big step forward in digital customer experience compared to navigating and interpreting product information only available in multi-page PDF datasheets.

Online product selectors allow for narrowing product searches based upon product parameters, as shown below.

And finally, once a product that meets
design requirements is identified, it’s
detailed product specifications and
shematics with dimensions are available
for review to validate the product selection
and purchase.

The Helioz eCatalog Publisher includes the ability to import and export Product & Price Information Format (PPIF) data, a standardized format for electronic transmission of manufacturer price and product updates developed by the Power Transmission Distributors Association.

Standard Miether is utilizing the Helioz PPIF solution to maintain product and pricing data on its website and they can also use it to communicate pricing information to distributors if they wish.

With its new website and product catalog online, Standard Miether’s customers and business are benefiting from the latest in website technology which is focused on helping their customers have the best possible digital customer experience.